Autonomous
It decides when to call.
Claimer reads every bill, EOB, and policy you upload. The moment something looks wrong — an out-of-network charge, a missed credit, a deductible already met — it schedules the call. You do not have to ask.
An AI agent that calls your insurance — so you don’t have to.
Claimer reads your bills and policy, decides on its own when something doesn’t add up, and picks up the phone. Watch a live transcript while it’s on the line, then keep the recording on file.
- Authorization-gated calls
- Live transcript & recordings
- Built for families
Why Claimer is different
It doesn’t just track bills. It calls.
Most billing tools tell you what’s wrong. Claimer picks up the phone and works to fix it — autonomously, with you in control.
Live
It dials, navigates IVRs, and holds.
The voice agent finds the right department, presses through phone trees, and waits on the line. When a human picks up, it opens with the facts and your reference numbers.
In the loop
Watch a live transcript while it talks.
Every line the agent says and every line it hears streams to your screen in real time. When the call wraps, the full recording stays tied to the claim.
Why we are building it
Families shouldn’t need to become insurance experts at the hospital desk.
This started with a familiar problem: a family has insurance, but deductibles, EOBs, and hospital payment requests are hard to understand in the moment. When someone asks for money, it’s not always clear whether the family owes it, whether the deductible was already met, or who to call.
Claimer keeps the evidence in one place, explains the situation in plain language, and handles the repetitive dispute work — finding the right number, navigating phone menus, asking for itemized bills or claim status, and showing whether the call actually achieved the goal.
How it works
From confusing bill to resolved dispute
Upload the documents
Drop in insurance policies, EOBs, medical bills, receipts, and provider forms from your phone or laptop.
Claimer reads everything
It organizes policy terms, deductibles, payments, claims, and bills by family member and coverage period — and flags what looks off.
Authorize, then step back
Sign one in-app authorization. Claimer decides when a call is worth making, schedules it, and dials on your behalf.
Follow along live, then read the recap
A streaming transcript, IVR steps, reference numbers, outcomes, and follow-up tasks — all saved with the case alongside the recording.
Product features
Everything tied to the claim record
Autonomous decision to call when something looks wrong
Live streaming transcript while the call is happening
Full call recordings, transcripts, and IVR step traces per claim
Policy and plan version history with deductible & payment ledger
Bill, claim, EOB, and receipt uploads with auto-extraction
Authorization-gated calling with provider form workflows
Security and privacy
Built around PHI boundaries from the start
Email account access
Email/password accounts, password reset, private document storage, and household-scoped access controls.
Server-side PHI
The browser uses authenticated APIs. Service-role database access stays on the Fly voice/API service.
Restricted AI context
Call briefs include only allowed facts. Sensitive values like SSNs stay in an encrypted vault.
Authorization first
Calls that discuss PHI require an active signed authorization and track provider-specific forms.
Auditable outcomes
Transcripts, IVR actions, reference numbers, deadlines, and follow-up tasks are kept with the case.
Production compliance gate
Before real PHI goes live, BAAs are required across infrastructure, phone, AI, and delivery vendors.
Ready when you are
Stop being on hold for your family’s medical bills.
Sign up in seconds. Upload one bill. Claimer takes it from there — and calls when it’s time.
Start free